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Category: Distruption

Build Back Different

Build Back Different

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We’ve mentioned Clubhouse before and attention must be paid: it proved to be a game-changer – big time – the likes of which we haven’t seen in a while. Clubhouse has taken social media into a different direction. While Twitter and even Facebook have been something of town squares, CH is not that: it’s the corner pub or sort of unconference  or coffee klatch, where people can wander in and out of ‘rooms,’ at will, and participate, or simply listen and learn.

Although, CH members, take note: Clubhouse Users’ Raw Audio May Be Exposed to Chinese Partner.

So, what’s next? Well, the Twitter and Facebook knock offs, of course. Considering that both platforms are losing users and revenue (Twitter reports $1.14B net loss for 2020 – and that was before CH hit the zeitgeist in a significant way, and Facebook has been hemorrhaging users in its most valuable markets for some time now, what to speak of the face that Apple Privacy Change May Cost Facebook, Google $25 Billion Over Next 12 Months), they still believe that they will forever hold sway as the Masters of the Universe, so why innovate when you can appropriate? Read More...

Post-Covid Tech: The Tipping Points and the Breaking Point

Post-Covid Tech: The Tipping Points and the Breaking Point

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Om Malik did an excellent piece recently entitled The Inevitable has happened. And in a hurry, on fairly recent past crises and the opportunity zones that they created for technology. Head’s up, people: take note of this current crisis, especially since we’re still in medias res and observing first-hand where the shortfalls are. Case in point: The Great Toilet Paper Shortage of 2020.

It’s not tech,but it’s there. Read More...

The 20-Teens Were the Decade of the Unicorn. Let’s Look at the Ugly.

The 20-Teens Were the Decade of the Unicorn. Let’s Look at the Ugly.

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Real unicorns were pretty ugly, too

The final few weeks of any year – what to speak of a decade – tend to give us pause to reflect on, in the words of Alexander Graham Bell, “What hath God wrought?”

We realize that, in terms of historic industries and major industrial transitions, tech is relatively new to the planet. Every major industrial shift prior to tech has done precisely what tech has done: basically, created efficiencies. But given the breadth, scope and speed at which tech has engulfed the global landscape, forgiving founders for their youthful business missteps has tended to create those efficiencies at great expense to some, and in many cases, quite a few members of the planet’s population.

Uber entered the ride-hailing space without consideration to local regulations (Ask forgiveness, not permission) and scaled quickly, following yet another tenet of technology: move fast and break things. Uber did make ride-hailing more convenient and, surge pricing aside, less expensive. However, their drivers were not all properly vetted, which led to, in several cases, criminal allegations. But Uber skated a fine line, insisting that it is an ‘app,’ and that their drivers were not employees – the same argument they made in order to avoid paying drivers employee benefits. Job creation? Uber did contribute to the swelling underclass: the money mostly went in one direction. The Next Web summed it up pretty well back in 2017: Uber: The good, the bad, and the really, really ugly. Given Uber’s (current) legal challenges around the world, it seems to be going to the lawyers. Read More...

What is a post scientific world? Only AI may know.

What is a post scientific world? Only AI may know.

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Much has been written about AI, both utopian and dystopian. Elon Musk has launched a billion dollar crusade to stop the AI apocalypse. Bill Gates insisted that it was a threat, until he changed his mind. Mark Zuckerberg is a big supporter, insisting that “AI makes human life better.” Then again, he also told Congress that Facebook is not a publisher – until the issue came up in court: Is Facebook a publisher? In public it says no, but in court it says yes.

Remember when Facebook apologized after ‘the algorithm’ blocked the Declaration of Independence as ‘hate speech?’ And that was just an algorithm that was wrong or defective. Read More...

Life After Google Has a Solid Foundation

Life After Google Has a Solid Foundation

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Google, et al, testified in Washington last week before the Senate Commerce Committee over issues ranging from election meddling to transparence. Apple, Amazon, Google and Twitter, alongside AT&T and Charter, were all there. In case you were distracted by yet another Senate hearing that was taking place, Ex-Google Employee Urges Lawmakers to Take On Company. Said The New York Times, “In a harshly worded letter sent this week, the former employee, Jack Poulson, criticized Google’s handling of a project to build a version of its search engine that would be acceptable to the government of China. He said the project was a “catastrophic failure of the internal privacy review process,” adding that ‘that there is a “broad pattern of unaccountable decision making.”

“We acknowledge that we have made mistakes in the past, from which we have learned, and improved our robust privacy program,” Keith Enright, Google’s chief privacy officer, said in his opening statement. Read More...

“Don’t teach people how to fish, but teach them to build fishing schools.” Esther Dyson’s long term thinking on healthcare in a short attention span world.

“Don’t teach people how to fish, but teach them to build fishing schools.” Esther Dyson’s long term thinking on healthcare in a short attention span world.

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Esther Dyson spoke at a CapGemini event recently. If the name is unfamiliar, her LinkedIn profile is a start, but it’s not the half of it. Dyson was an early tech guru, impresario of the highly influential PC Forum conference  and the Release 1.0 newsletter, and friendly with Steve Jobs, Bill Gates – and Yours Truly.

Esther is a long-term thinker in a short attention span world. Her current focus: Wellville, where she has gone into five communities to disrupt healthcare by stopping health problems before they become problems, through education. As she put it, not to teach people how to fish, but how to build fishing schools. Will her program, which she calls not a startup but rather, the beginnings of a restaurant chain, make a difference? Time will tell: she’s four years into a 10-year project. As for the difference between long and short term thinking: her team is educating people about healthy food and food preparation, rather than delivering meal kits or take-out with the results (potentially) being making a difference on long-term health, rather than achieving a quick billion-dollar valuation. And bringing down insurance payouts and by extension, health care costs. A potentially multi-billion dollar savings. Read More...

Why You Need to Pay Attention to the Blockchain: A Crash Course in Internet History

Why You Need to Pay Attention to the Blockchain: A Crash Course in Internet History

There was a time when the idea of giving your credit card information online was unthinkable, despite the fact that you’d readily hand it over to a total stranger (aka, waiter) in a restaurant, who would vanish for a few minutes before returning it. Now people don’t think twice about it, despite what we know hacks of Equifax, Yahoo (Every single Yahoo account was hacked – 3 billion in all) and most recently, the massive US military social media spying archive left wide open in AWS S3 buckets. Actually, All the Major Companies Have Been Hacked.

While there have been cryptocurrency hacks, still believe that it’s the blockchain that’s unsafe?

The blockchain is still a relative unknown and, truth be told, terra incognita for most. Think of it as the early days of the Internet, in the days when the web was accessed via the c prompt (C>). It was geek and early adopter territory back then, until Netscape came along, providing a graphical user interface that changed everything. Read More...

The Titans of Tech Went to Sun Valley and All They Brought Me Was this Lousy Hashtag

The Titans of Tech Went to Sun Valley and All They Brought Me Was this Lousy Hashtag

The tech oligarchs gathered in Sun Valley for most of the past week, and besides a few arrival photo opportunities, there was pretty much a media blackout. Or, at least the media was allowed only in certain places at certain times.

They arrived primarily in private jets, despite the fact that they’re the ones who most often sound the alarm when it comes to global warming.

Despite the tight security, most of them also arrived with personal armed guards, if not veritable private armies, despite the fact that they’re supposedly anti-guns. Read More...

A Tale of Two Titans

A Tale of Two Titans

Last week, Travis Kalanick, ahem, tendered his resignation as CEO of Uber, the company which he co-founded, and of which he is a 30% shareholder. No mean feat holding on to that much equity, considering the many rounds of funding that the company has received – $8.8B in 14 rounds, according to Crunchbase. It took a shareholder revolt on the part of investors representing roughly 40 percent control of Uber to accomplish the task, according to NewCo.

Then again, he’s Travis Kalanick. Taking a walk down memory lane, here are 13 Instances Where Uber Screwed Up (A Brief Throwback), demonstrating a bit more ubris than was advisable or legal, including class actions; sexist comments (and Susan Fowler’s blog post that started it all); surge pricing; criminal behavior on the part of drivers who were supposedly vetted; falsifying numbers; what to speak of the number of executives who departed the company in quick succession. Uber may not have been Uber without Kalanick’s personality to drive it (no pun intended), and while it has been said that there’s really no such thing as bad press, well, there are many Silicon Valley mantras that are in need of revision.

Uber has always been a predatory, take-no-prisoners corporate culture. They cut corners (drivers were not all properly vetted, it seems; agencies that do background checks do not all follow the same set of rules), and to reach Uber-size in the amount of time it took the company to accomplish its current market share (they’ve been around since 2009 and yes, market share has been falling off of late, which has given its closest competitor a big lift – pun intended: “Uber’s US market share fell from 84% at the beginning of this year to 77% at the end of May, according to  research firm Second Measure. Meanwhile, Lyft’s bookings were up 135% year-over-year in April, according to PYMNTS.com,” says Business Insider), you have to be employing measures that simply do not pass the sniff test (Uber drivers underpaid in New York City for years). Read More...

How to Defy the Laws of Time and Physics – And (Sometimes) Common Sense

How to Defy the Laws of Time and Physics – And (Sometimes) Common Sense

We were recently asked to give a brief history of the early days of tech in New York. Given the speed of tech, it’s not all that easy to condense even a relatively short cycle into a brief presentation, especially considering internet time: a lot happened quickly, and all at once.

It did, however, strike us that many of the ideas that have made for successful – and not so successful – Silicon Valley companies today were first developed in New York in those early days. We had social networks – Six Degrees, theglobe.com, iVillage – two of which were acquired, while the third (theglobe.com) not only went public, but posted the largest first day gain of any IPO in history up to that date – then crashed spectacularly when the dot com bubble burst.  What also struck us was the on-demand economy. We did have that back then, too, so nothing new and again, what man cannot remember he is doomed to repeat.

In the days of Web 1.0, there was a company called kozmo.com, an on-demand delivery service that promised free one-hour delivery of “videos, games, dvds, music, magazines, books, food, et al, and they would even deliver a pack of chewing gum at 2 am, if there was a call for it – literally. They raised money and lots of it: $250 million, according to Wikipedia, and they burned through lots of it as well: According to documents filed with the Securities and Exchange Commission, in 1999 the company had revenue of $3.5 million, with a resulting net loss of $26.3 million. They, too, spectacularly dot bombed. Read More...