Startup One Stop

Silicon Valley is fond of exits – isn’t a meaningful exit the dream and endgame of every investor and entrepreneur in tech? You have to admire – or shake your head in total disbelief at – Silicon Valley, when it comes to what they’ve managed to accomplish: namely, disrupt a number of industries, as well as the basic principles of economics and business, to get to those astronomical exits, whether or not they were real, or just so much smoke and mirrors.

When Twitter launched in 2006 and started picking up steam after its debut at SXSW the following year, they had no revenue model, but the company’s investors assured us that there would be a revenue model by 2009. Then came the IPO in 2013 and, as The Wall Street Journal noted, “The San Francisco-based company raised as much as $2.1 billion and ended the day with a market capitalization of about $25 billion. That made the six-year-old company bigger than more than half of the firms in the S&P 500 and larger than well-known brands such as Kellogg Co. and Whole Foods Market Inc.”

That was then and this is now, and the company is now worth well under its IPO price and as Bloomberg News notes on the eve of three-year-old Snap going public, Snap’s IPO to Be Haunted by Twitter and GoPro. As MarketWatch warns, Snap’s cost of revenue has exceeded sales for two years, and could grow more. Which is Silicon Valley newspeak for the company is losing money, in case you’ve never read George Orwell’s 1984 and evidently, we don’t know what the hell they’re teaching out there. As for Twitter’s revenue model (what to speak of the fact that the company is hemorrhaging users), we’re still waiting. Read More...

The establishment of any new Industrial Age always brings with it the loss of jobs, or a shifting of them, at the very least, and technology is no exception. But the tech sector did come up with an ingenious solution for certain people who found themselves somewhat disenfranchised or in need of some quick cash: the sharing economy, which gave us the Taskrabbits, Airbnbs and Ubers of the world. Task-related solutions are one thing, but when it comes to a platform like an Airbnb, which enables one to rent out one’s abode for short term stays and a bit of dosh and which has blossomed into quite a cottage industry (pun unavoidable), it can become somewhat of a more thorny issue, and it’s not only due to regulations in certain cities around the world (Airbnb’s plan to compromise with cities as regulatory challenges pile up).

Tech has always had a bit of an ‘us versus them’ brashness to it, and again, Airbnb is the perfect example, disrupting the hospitality industry – and rental market – in ways that the founders, who started by renting out an air mattress and hence the name, had not foreseen. But given technology’s (and its investors’) insatiable appetite for more, more, more, at this stage in the game, as technology and platforms outgrow the startup phase and become seven- and eight-figure businesses, buyer – or renter – beware: it’s only ever really a matter of time before our so-called fellow conspirators become ‘them.’

According to Quartz, Airbnb is no longer the nice guy of the sharing economy. “For almost a decade, Airbnb has stuck carefully by that message, while maturing from a scrappy startup into the world’s fourth-most valuable private tech company. On paper, Airbnb is worth $30 billion, as much as Marriott International, the world’s largest hotel chain. At the same time, the company brands itself to hosts, guests, and investors as a champion of the middle class.” Read More...

Silicon Valley Has an Empathy Vacuum, according to Om Malik, whom we know personally (although it’s been a while) and for whom we’ve always had great respect, and who, in our opinion, was being kind, or at least diplomatic. “There is a new economic system emerging that is based on consumer capitalism, that innovates ways to eliminate friction of consumption — goods, services, and more than anything else, content — but is doing everything it can to diminish the consumer’s ability to afford the consumption,” says Malik. In explaining the results of the Presidential election (which shocked the tech sector and which we are not going to get into), said Malik, “Globalization is a proxy for technology-powered capitalism, which tends to reward fewer and fewer members of society.”

Tech loves to disrupt and disintermediate. At the same time, it disenfranchises, and people noticed. Except for those people in the tech bubble, and note that he did not say ‘problem:’ he said ‘vacuum.’ They’ve clearly dissociated from the world outside of their monoculture – a word often associated with Silicon Valley, although ‘cultural hegemony’ might be a bit more accurate, but we’ll let that one sit.

Tech’s language bubble may be part of the problem: It might help if we stop referring to people who utilize tech as users or the product and remember that they’re the customers, plain and simple, whether the product itself is free or not. Whether it’s investors or advertisers who are paying the bills, it’s still about eyeballs, which are almost always attached to people/customers, who are ultimately the reason why someone is paying your bills. Read More...