The 20-Teens Were the Decade of the Unicorn. Let’s Look at the Ugly.
The final few weeks of any year – what to speak of a decade – tend to give us pause to reflect on, in the words of Alexander Graham Bell, “What hath God wrought?”
We realize that, in terms of historic industries and major industrial transitions, tech is relatively new to the planet. Every major industrial shift prior to tech has done precisely what tech has done: basically, created efficiencies. But given the breadth, scope and speed at which tech has engulfed the global landscape, forgiving founders for their youthful business missteps has tended to create those efficiencies at great expense to some, and in many cases, quite a few members of the planet’s population.
Uber entered the ride-hailing space without consideration to local regulations (Ask forgiveness, not permission) and scaled quickly, following yet another tenet of technology: move fast and break things. Uber did make ride-hailing more convenient and, surge pricing aside, less expensive. However, their drivers were not all properly vetted, which led to, in several cases, criminal allegations. But Uber skated a fine line, insisting that it is an ‘app,’ and that their drivers were not employees – the same argument they made in order to avoid paying drivers employee benefits. Job creation? Uber did contribute to the swelling underclass: the money mostly went in one direction. The Next Web summed it up pretty well back in 2017: Uber: The good, the bad, and the really, really ugly. Given Uber’s (current) legal challenges around the world, it seems to be going to the lawyers.
